Software shows that the nozzle temperature or platform temperature is too high on X5 – Tiertime Help Center

Software reports nozzle high temperature error

Printing stops and reports nozzle high temperature error

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Platform automatically heats up after initialization

Software reports platform high temperature error when loading model

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Please follow this troubleshooting guidance for further checking.

Cause

Solution

Remark

Nozzle (nozzle plate, temperature control components, etc.)	Turn off the power, remove and replace the nozzle PCB board Turn off the power, remove the nozzle, and replace the integrated liquefied gas Turn off the power and replace the nozzle assembly	It is recommended to replace the nozzle assembly
Nozzle is not heated, fan doesn’t run when the motor is turned on	Turn off the power and replace the nozzle PCB adapter board Turn off the power and replace the nozzle PCB board
FFC-platform heating wire false connection	Re-plug or replace the FFC-platform heating cable
26P adapter cable short circuit	Re-plug or replace the 26P color cable
Mainboard damaged	Turn off the power and replace the mainboard

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