FAQ
Printer Maintenance
- Printer can not connect with PC
- Platform too hot error
- When opening the front door, The Up Box+ cannot proceed auto-leveling
- How to fix the "USB device not recognized"in Up Studio?
- What action will cause the nozzle height back to 0mm?
- Connection Error occurs when connect the printer with a computer
Network Connection, Account, Web Service
- How to close you account on Tiertime website
- I cannot connect to WIFI but I can ping my printer and see it connected to network/router, help！
- Can not receive the activation email to activate the user account?
- Can not register or login the Up studio
- How to set up the printer connect wifi?
- Can not find the printer in the printer list connected to WI-Fi?
Improve Success Rate
- Printing with ''Thin Wall'' Option
- The Preheat Function in Maintenance and in Print Setting
- How to prevent warping when printing with ABS?
- How to fix the gaps appearing on the wall?
- The printed models are hard to remove from the plate, How to prevent that?
- How to adjust the nozzle tempretures?
Software
- Installation Failure - an error occurred during installation and progress bar rolling back
- Set up Path Width, Change Print Quality
- Where to download the Mac Version 2.4 UP studio and how to activate it?
- The Printers cannot connect with Window 10 system.
- How to solve non-Administrator users cannot operate the software in a domain/school network?
- Why Mac Vers.2.4 UP Studio Show "Please Activate" all the time?