Failed to connect UP 300 (Wi-Fi), Wi-Fi transmission failed

When UP300 is connected wirelessly, there is no prompt on the connection, and the software control operation can’t be performed; Unstable Wi-Fi connection state causes transmission model data to fail/crash after connection, Or error when connecting Wi-Fi: the printer is not responding.

1. The wireless status of the connection between the PC and the UP300 is different

• Restart the UP 300 and UP Studio software, and confirm that the display and PC are connected to the same Wi-Fi
• If the workspace has multiple Wi-Fis for different purposes, its Wi-Fi name needs to be distinguished from other Wi-Fis

2. Insufficient wireless signal strength / wireless signal instable  

• Restart UP 300 and the software and reconnect;
• Reconfigure wireless settings;
• Replace a more stable and stronger wireless signal

3. Software version problem  

• Download the latest control software from the designated official website http://www.tiertime.com

4. Wireless router is not compatible  

• Check the router type. Currently, the UP Studio software only supports wireless router in the 2.4GHz band. It is not compatible with other routers and needs to be replaced with a router supporting the 2.4GHz band

5. CPU damaged  

• Connect Wi-Fi with the PC in the standard procedure. If it can’t be connected normally, turn off the power and replace the CPU

6. Wi-Fi cable assembly or display damaged  

• Turn off the power and replace the Wi-Fi cable assembly or display