CPU Rescue

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8 comments

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    zarmath

    I've tried the method that you described, but when I click "get system info" button, this message appears: 

    Can’t get system info from printer

    Please check USB connection 

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    Adderspine

    I also get that same message. I know my Cable is good because i can print  to a regular printer with it.

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    Jason Wu

    If you get " Can’t get system info from printer, Please check USB connection" this is usually due to mainboard or CPU malfunction and need to be replaced

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    moebio

    How can I do this on a mac?

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    Jason Wu

    Sorry the tool is not available on Mac so far. You need to borrow a Windows machine to use it.

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    Weiserlord

    It helpt me out

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    CH_Key

    It helpt me out, thank you!

     

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    Josse

    Dear Cloris, 

    I have been experiencing this problem too. The printer will not initialize. 

    When I click you link for the CPU utility it won't download. It says the file has been moved. 

    Could you please send me the CPU Utility? 

    Kind regards 

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