Upgrade via USB Drive:
We recommend you update your printer’s touchscreen program before your first print. Please follow the instruction below to update your touch screen program with a USB drive:
- Download the UP300 Upgrade Program from this directory: https://www.tiertime.com/touchscreen-upgrade-program/
- Save the x.x_update.tt Upgrade Program file to the root directory of a USB Drive, and make sure the name of the file is up300_x.x.x_update.tt (case sensitive), x.x.x being the version number.
- Before you switch on the printer, plug in the USB drive with saved Update Program to the USB port of your printer.
- Switch on the printer.
- Follow the instruction on the screen to finish the upgrade process.
*Attention: To allow the printer detect the upgrade kit correctly, we suggestions you using Chrome or Firefox browser to download the latest upgrade program. However, if you prefer using other browsers, make sure the downloaded file name is up300_x.x.x_update and the file extension is .tt.
You check your touchscreen program version after update by go to the touchscreen Menu -> Information -> Check Screen Ver.
*Note: During the update process, if the touchscreen is frozen at the last screen of Mandatory update processing section, which was shown in the table with red background above, please switch off your printer, and update again.