Cecilia
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Recent activity by Cecilia-
Failed to register an account (no activation email received)
When register an account with the UP Studio software, the message has been sent to the specified email address, but the activation email has not been received, with no error showing. 1. Intercepted...
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Nozzle calibration/alignment failed
You may meet following error when doing nozzle calibration, Error: nozzle temperature too high/Calibration failedOr there is abnormal sound several times when the platform rises to the nozzle and n...
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Failed to connect UP 300 (Wi-Fi), Wi-Fi transmission failed
When UP300 is connected wirelessly, there is no prompt on the connection, and the software control operation can’t be performed; Unstable Wi-Fi connection state causes transmission model data to fa...
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Print platform continues to heat up automatically-UP300
The platform automatically heats up after initialization or printing, the problem maybe caused by following, 1. Platform FFC cable short circuit Turn off the power, remove the heating base plate...
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Motion system error 5
This error occurs when the display is aligning height automatically during printing on UP300. Following possibilities may cause this error for your reference. 1. Motor pulley of fault axis is loose...
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Print model warped or deformed
During printing, customers may meet print model warped or deformed problems. Model surface has obvious warping deformation, that maybe caused by the base area or overall size of the model is large,...
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Nozzle calibration/alignment failed-UP300
Customers may meet following error when doing calibration. Error: nozzle temperature too high Error: Calibration failed Error: There is abnormal sound several times when the platform rises to the n...
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Failed to connect UP 300 (USB)/USB transfer failed
When the UP 300 is connected with a USB cable, there is no prompt on the connection, and the software control operation can’t be performed. Following possibilities for your reference, USB cable is...
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Adjust the platform level on X5
When the printed model has warping and other issues, it may be due to the levelness of the printing platform not suitable, the following is the adjustment method and the method of replacing the lev...
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Swapping build plate failed on X5
•Optoelectronic Switch Assembly Failed → Replace Optoelectronic Switch Assembly •The limit switch under the build plate loose its connection → Replace related limit switch cable, check if there is...