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FAQ

Printer Maintenance

  • Touchscreen Control (Linux Embedded)Reboots Indefinitely
  • Cetus MK3 Platform (x-axis) has noise when moved by hand after power off
  • Printer can not connect with PC
  • Platform too hot error
  • When opening the front door, The Up Box+ cannot proceed auto-leveling
  • How to fix the "USB device not recognized"in Up Studio?
See all 14 articles

Network Connection, Account, Web Service

  • How to close you account on Tiertime website
  • I cannot connect to WIFI but I can ping my printer and see it connected to network/router, help!
  • Can not receive the activation email to activate the user account?
  • Can not register or login the Up studio
  • How to set up the printer connect wifi?
  • Can not find the printer in the printer list connected to WI-Fi?

Improve Success Rate

  • Printing with ''Thin Wall'' Option
  • The Preheat Function in Maintenance and in Print Setting
  • How to prevent warping when printing with ABS?
  • How to fix the gaps appearing on the wall?
  • The printed models are hard to remove from the plate, How to prevent that?
  • How to adjust the nozzle tempretures?
See all 8 articles

Software

  • Installation Failure - an error occurred during installation and progress bar rolling back
  • Set up Path Width, Change Print Quality
  • Where to download the Mac Version 2.4 UP studio and how to activate it?
  • The Printers cannot connect with Window 10 system.
  • Why there are extra layers when I chose no raft no support ?!
  • Insuffcient Material
See all 20 articles
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